Cancellation Policy
Non-Refundable but Amount will be adjusted
1. You can cancel your booking using Hotel New Seasons website or mobile number. 2. The amount is not fully Refundable**. The applicable Refund amount (adjusted) will be credited to you within 30 days. Hotel New Seasons reserves the right to debit money, in case of cancellation amount being higher than money already paid by you. 3. Hotel New Seasons reserve the right to deny check-in where customers are unable to provide a valid government id or where minor Guests are travelling unaccompanied or if the Hotel is suspicious of the Guests check-in at it’s Property. Under all such cases Hotel New Seasons shall be under no obligation to refund any amount (adjusted refund only) to the Guest.
Refund Policy
For bookings up to 3 rooms
No Show: In case you do not show up at the Hotel, charges for the first night shall be deducted.** The applicable Refund amount (adjusted) will be credited to you within 30 days. Mid Stay Cancellations: In case you decide to shorten your stay any time post Check-In, you will be charged for one extra night as cancellation fee.
Refund Policy
For Bulk bookings (4 or more rooms):
You need to pay at least 50% of the total booking amount as advance to make a booking for 4 or more rooms.
No Show: In case you do not show up at the hotel, total booking amount would not be refunded**. The applicable Refund amount (adjusted) will be credited to you within 2 to 3 months.
Mid Stay Cancellation :No refunds are applicable in case you decide to shorten your booking after the check-in date.